Our return policy lasts for 7 days from the date of purchase. If this period has passed, unfortunately, we cannot offer a refund or exchange. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
Certain types of goods are exempt from being returned, such as perishable items (food, flowers, newspapers), customized products, digital downloads, and personal care items. Gift cards and sale items are also not eligible for return.
To initiate a return, please contact us at vedshastraastro@gmail.com. Include your order number, details of the product, and the reason for the return. We will provide you with instructions on how to proceed. Return shipping costs will be the responsibility of the customer unless the product is defective or incorrect.
Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within [Insert Timeframe, e.g., 7-10 business days]. Please note that shipping costs are non-refundable.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [Insert Email] with your order number and details. If the product is no longer available, we will offer an alternative or refund.
When returning a product, please ship it to the following address: [Insert Return Address]. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
If you haven’t received your refund yet, first check your bank account. Then, contact your credit card company; it may take some time before the refund is officially posted. If you’ve done this and still haven’t received your refund, please contact us at vedshastraastro@gmail.com.
If you have any questions or concerns regarding our return policy, feel free to contact us at vedshastraastro@gmail.com.